Legal

Privacy Policy

Last updated: May 5, 2024

Overview

Your privacy is important to us. When we sell an insurance policy, we need information about the person or property being insured. We consider this information private and have taken steps to keep it confidential. This Privacy Policy applies to Insurox Group (insurox.com) and describes how we collect, use, and safeguard your personal information.

Information We Collect

Most of the information we collect comes directly from you during the application process. This may include:

  • Name, address, email address, and phone number
  • Driver's license information and motor vehicle records
  • Credit and insurance score information from consumer reporting agencies
  • Property details and inspection reports for home or building insurance
  • Health information when relevant to underwriting (e.g., driving limitations)
  • Payment history and claims records once you are insured

We may also verify your information through insurance support organizations, government agencies, or independent reporting companies.

How We Use Your Information

We use your information to:

  • Process and underwrite insurance applications
  • Service your existing policies and settle claims
  • Calculate accurate rates and pricing
  • Communicate important policy updates and billing notices
  • Comply with legal and regulatory requirements

Text Message Consent

By providing a phone number, you consent to receive text messages from Insurox for marketing and non-marketing purposes, including automated messages where permitted by law. To opt out, reply STOP to any message or email us at privacy@insurox.com. Standard message and data rates may apply.

Information Sharing

We do not sell your personal information to third parties for marketing purposes. We may share your information with:

  • Our affiliated property and casualty insurance companies
  • Independent claim adjusters or investigators
  • Insurance support organizations and consumer reporting agencies
  • Service providers who assist with our business operations
  • Government agencies or law enforcement when required by law

Any third parties we share data with are required to use it only for the purposes we specify.

Cookies & Tracking

We use cookies to optimize your experience on our website. Cookies may store your IP address, session ID, and form inputs. You can disable cookies in your browser settings, though some site features may be limited. We also use web beacons and work with third-party analytics partners (including Google Analytics) that have their own cookie policies.

Data Security

We use SSL encryption for sensitive data transmission and maintain physical, electronic, and procedural safeguards to protect your information. No method of internet transmission is 100% secure, but we follow industry-accepted standards to protect your data both in transit and at rest.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To submit a request, contact us within 30 days:

California residents may also have additional rights under California Civil Code Section 1798.83.

Children's Privacy

Our website is not intended for anyone under the age of 16. We do not knowingly collect personal information from minors.

Policy Updates

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website before they take effect.

Contact Us

For questions about this Privacy Policy:

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